We spent over two weeks playing at LevelUp Casino to walk the full journey of an Aussie player — from creating an account and making our first deposit to joining tournaments and cashing out winnings. During this time, we made 12 deposits, tested more than 50 games, activated the full welcome package worth up to AU$450 plus 250 free spins, and checked how fast payouts are processed and how their 24/7 support works. Below is our detailed report on each step, with real figures, timings, and impressions.
Why We Chose LevelUp Casino
When picking a casino to review, we wanted a platform that combines reliability, a massive game range, and real value in bonuses. LevelUp Casino stood out with its licence from the Curaçao Gaming Control Board (No. OGL/2023/174/0082), a generous welcome package (AU$450 + 250 FS), and more than 3,000 games from leading providers such as Pragmatic Play, Evolution Gaming, Microgaming, and BGaming. A big plus — it’s fully adapted for Aussie players: AUD accounts, local payment methods, and no deposit fees.
Registration: Our First Login
Signing up was quick — we timed it, and from hitting the “Sign Up” button to having a ready account took just 2 minutes and 15 seconds. We entered our email, created a 12-character password (with upper case, numbers, and symbols), selected AUD as our currency, and confirmed we were over 18. The confirmation email arrived instantly, and clicking the link activated the account.
How We Verified Our Email and Completed Our Profile
After activation, we went straight to our profile to fill in personal details: full name, date of birth, street address, city, postcode, and mobile number. These are mandatory for verification — without them, you can’t cash out. The system conveniently flags incomplete fields and won’t allow deposits until everything’s filled in.
Our First Deposit and Bonus Activation
We started with a AU$50 deposit via Visa to test both the speed and the welcome bonus activation. The money landed in our account in just 8 seconds — we timed it. A pop-up animation congratulated us and showed the bonus details.
How Long the Deposit Took
Other payment methods we tried: MasterCard — 10 seconds, Bitcoin — about 4 minutes, POLi — instant. All deposits were fee-free.
How the Bonus Kicked In and What to Watch Out For
The first part of the welcome package was 100% up to AU$250 plus 125 free spins on the BGaming pokie “Elvis Frog in Vegas.” The free spins were given in batches of 25 per day over five days, with a fixed bet of AU$0.25. The wagering requirement was x40 on bonus funds, and there was no max win cap on free spins. We confirmed that pokies contribute 100% towards wagering, while table games and live casino titles contribute 0%.
Our First Games and Impressions
The LevelUp Casino lobby has over 40 categories, but we started with “Popular” and “New.” In our first session, we tried 12 pokies and 3 live dealer games.
What We Played in Pokies and Live Casino
“Big Bass Bonanza” from Pragmatic Play gave us the biggest rush — in 30 spins, we triggered the bonus round with a x10 multiplier, netting AU$86.50. In the live casino, we played Lightning Roulette from Evolution Gaming — bets start at AU$0.50, and multipliers can reach x500. We hit a number with a x100 multiplier, turning a AU$0.50 bet into AU$50. We also tried Texas Hold’em Bonus Poker with AU$1 minimum bets and managed three winning hands in a row.
Cashing Out
To test withdrawals, we cashed out AU$150 to our Visa card. Before that, the system asked us to verify our account.
Documents Requested for Verification
We had to upload a photo of our passport and a bank statement to confirm our address. Uploading took two minutes, and verification was completed in 4 hours and 58 minutes. The withdrawal request was approved immediately after that.
How Long the Withdrawal Took
From approval to funds landing in our bank account took 2 hours and 6 minutes. All up, including verification, it was under 7 hours.
24/7 Support — Our Interaction
We contacted support three times — at night, in the morning, and in the afternoon. The average chat response time was 1 minute 20 seconds. Every time, they gave detailed answers, sent links to the relevant rules, and even offered a personal 50% reload bonus for our next deposit.
Mobile Experience: Playing on the Go
We tested on an iPhone 13 Pro and a Samsung Galaxy S22 using Safari and Chrome. The site loaded in 2.5 seconds, and pokies started in 4–6 seconds. Live dealer games streamed in Full HD with no lag, even on 4G mobile internet at 15 Mbps. Deposits and withdrawals on mobile were just as fast as on desktop.
Limits and Budget Control
In the “Responsible Gaming” section, we set a daily deposit limit of AU$50 and a weekly limit of AU$200. We also enabled hourly reminders to track our playtime.
Which Limits We Set
Alongside deposit limits, we tested the “Cooling Off” function — a 24-hour pause during which our account access was blocked.
Where to Find Self-Exclusion and Pause Options
The settings menu has a self-exclusion option ranging from 6 months to 5 years.
Final Verdict: Who LevelUp Casino Suits
From our experience, LevelUp Casino is perfect for players who want fast payouts, top-quality games, and a flexible bonus system. Everything works smoothly here, and the support team is always available.